Please check our Career Site for employment opportunities.

Kindly view our Store Locator here.

You can always drop us a message at [email protected] or give us a ring our Hotline at 1700-81-9900

Select an item from anywhere on the site, choose a color, size, quantity, and then add to your shopping cart. When you have finished shopping, follow the checkout procedure. The total cost of the order is the price of your products ordered plus gift box (if selected).

Airways gladly accepts Online Banking and major credit/debit cards, such as Visa, MasterCard, American Express, DISCOVER and JCB. International credit cards with valid U.S. billing addresses will be accepted as a form of payment. We do not accept Bill Me Later, C.O.D. or Cheques at this time.

All credit/debit cardholders are subject to authorization by the credit card company. If the company refuses to or does not for any reason authorize payment then we will not be able to accept your order. We also have internal order review factors to protect credit card holders.

Not as this moment.

Products remain in your cart for as long as you have an active session, but inventory is not guaranteed until submit your order.

Not at the moment.

All transactions can only be made through the Airways website. However, give us a call at 1700-81-9900 and customer service will be happy to guide you through. Please be ready with the items you would like to purchase, billing and shipping address, and payment information.

Please make sure that you entered your details exactly as they appear on your card. The card number should be entered without any spaces. The CVV number is the last three digits on the signature strip on the back of your card (4 digits on the front of AMEX). Also, be sure the billing address you enter matches exactly what your issuing bank has for you.

Try clearing the cookies and caches on your browser. Then, log back into your account. To do this, you will need to go to the “Tools” tab in your Internet browser, select “Internet Options”, then choose “delete cookies” and hit OK. If further problems persist please note the type of error you are getting and contact our customer service at 1800-38-8674. Our customer service will be happy to guide you to help resolve the issue.

Not at the moment.

If an item you have ordered is unavailable, you will receive an email notification. You will get a replacement or will not be charged for the item if it is cancelled.

Click on the “account” on the top right corner and click “create an account” you will be directed to online registration form. Fill in your personal information and make sure it is correct. Once you have created an account, you will receive the confirmation link at the email account that you use to register.

Kindly check your Junk / Spam Email folder in case our confirmation email delivered to that folder instead of your inbox. If you still can't find the email, kindly contact our customer service at 1700-81-9900.

Make sure you key in your email address and password correctly. In any case if you forgot your password, click on Forgot Your Password? link, and you will be directed to the password retrieval page, key in your email and we will send you an email to Reset Password.

You can always log in to your account, click on MY ACCOUNT on the top right corner of the website, you will then be directed to My Dashboard. Edit or change any details that you wish to.

Only payment with following credit cards are available on the Website for the P&C Service:

• Visa
• MasterCard
• American Express

The credit card used for payment will not be charged until the Purchase Order is confirmed by us. However, it may show a pre-authorization of the funds immediately upon submission of the Purchase Order. If your credit card is not denominated in MYR currency, the final price will be charged in the currency of your card. This will be calculated and charged by your card issuer. We have no control over these charges and cannot predict the amount. Please contact your issuing bank for further information before submitting a Purchase Order.

If payment with your credit card fails, please try again or contact your issuing bank. Before doing so, please ensure that:

1. The card details and payment information entered are correct
2. The credit card used has not expired

Kindly refer to our Return, Exchange & Warranty policy.

Please go to Login in the top right corner; then, go to Orders from the top right dropdown after you are logged in. You will be able to see all orders placed online using your account.

Note: you will not be able to see orders placed using guest checkout. For orders placed using guest checkout, please contact our customer service.

No. Unfortunately, we start to process your order as soon as we receive it, and therefore cannot cancel or change your order. If you change your mind after placing your order, you may return any items that comply with our Return Policy and are in saleable condition for a refund to the original form of payment within 30 days.

If you notice your personal details are incorrect once you have placed your order, please contact our customer service team by visiting our Contact Us page.